Terms & Conditions

Welcome to Park Sky Lounge. By accessing our website, making a reservation, or using our services, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Introduction

This website is operated to help guests explore our offerings, make reservations, and access information about Park Sky Lounge.

1.1 Use of Website

You agree not to misuse this website for unlawful, fraudulent, or harmful activities. Any information submitted must be accurate and complete.

1.2 Reservations & Acceptance

• Reservation requests are subject to availability.
• Confirmation may be provided via phone, SMS, or email.
• We reserve the right to refuse or cancel reservations due to operational requirements.
• Special events may be subject to separate terms and conditions.

1.3 Pricing & Payments

• All prices are listed in INR.
• Applicable taxes and service charges may be added.
• Payments are processed through secure payment partners.
• Bookings requiring advance payment are confirmed only after successful payment.

1.4 Food Quality & Allergens

We maintain strict quality and hygiene standards. Guests with food allergies or dietary restrictions are advised to inform our staff before placing an order.

1.5 Limitation of Liability

Park Sky Lounge shall not be liable for delays, interruptions, or service issues caused by circumstances beyond our reasonable control.

2. Reservation Policy

2.1 Reservation Availability

Reservations are available only during operational hours and subject to seating availability.

2.2 Arrival Time

Guests are requested to arrive on time. Delayed arrivals may result in cancellation or modification of the reservation.

2.3 Special Events

Certain events, celebrations, or private bookings may require advance deposits or separate agreements.

3. Cancellation & Refund Policy

3.1 Cancellation by Guest

Reservation cancellations should be communicated as early as possible. Refund eligibility for prepaid bookings depends on the specific event or booking terms.

3.2 Cancellation by Park Sky Lounge

We reserve the right to cancel reservations due to operational issues, venue closures, force majeure events, or safety concerns.

3.3 Refund Policy

Refunds, where applicable, will be processed according to the terms associated with the booking or event.

3.4 Refund Processing

Approved refunds may take 5–7 working days to reflect in the original payment method, depending on banking procedures.

Contact Us

• 190A Acharya Jagadish Chandra Bose Road, Kolkata - 700017
• parkskylounge@gmail.com
• Booking Request : +91 9831033966